Pest Control

Critter Control

Grew without adding office staff after moving estimates, work orders, photos, signatures and payment onto the mobile app.

0Extra staff needed to grow

↑Lead-to-sale ratio

The challenge

End-of-day data entry consumed office time, and technicians had no way to show customers evidence of the damage they found.

Field Service Management with a technician mobile app handling estimates, work orders, before and after photos, signatures and payment on completion.

The results

01Technicians create and receive estimates and work orders in the field.
02Before and after photos captured, signatures collected, payment processed on completion.
03Real-time sync eliminated end-of-day data entry.
04Increased lead-to-sale ratio by showing customers photographs of the damage.

Our ability to grow has increased without having to add more staff. The application is working exactly the way we ever dreamed it would.

Joe FelegiPresident, Critter Control

Standardized 400 technicians across US operating companies on one platform integrated with NetSuite, heading toward 800 users.

Achieved considerable cost savings and a quick return on investment by streamlining communication across the business.

Recovered $350,000 in stolen assets and cut heavy-duty safety events by 119% after replacing hand-written paperwork with certified logging.

See GPS Insight in action

Our US-based team is just a call away. Reach out to find a solution that best suits you and your business needs.